Please read the terms and conditions carefully before using Deltacleta.cat (the "Site"). By using and making purchases on our website, you accept the terms and conditions described below. Since the terms and conditions may be updated from time to time (for example, to reflect changes in technology, our business model, our system's capabilities or the laws and regulations), we recommend you visit this page regularly to note any changes that may have affected the terms and conditions.
Depending on the item or items that you buy in Deltacleta.cat, you have different shipping methods at your disposal. At the time of making the payment, you will be prompted to choose a shipping method in connection with your order. Shipping costs are based on shipping method. The total shipping costs are automatically calculated during the checkout process before finalizing your order.
In general, you'll have the option to expedite the delivery by Express shipping method. If you choose this option, your order must be received along with the confirmation of the maximum credit authorization at 16:00 CET; otherwise, your order will not be processed until the next business day. Considered working days on weekdays from Monday to Friday.
We currently send orders in Peninsular Spain and the Balearic Islands.
We do not ship to the Canary Islands, Ceuta and Melilla and PO.
Shipping times & costs
You can expect to receive your order within 3 full business days. Considered working days on weekdays from Monday to Friday.
The shipping cost is included in the price of items.
Monitoring and order history
If you have an account at www.deltacleta.com, you can track your visitor requests "My Account" and clicking "View my orders". There you can view your past orders or the status of your current order.
If you do not have an account, please contact our Customer Service Team, which will make every effort to inform about the status of your application.
Tingues note that assume the risk for the products you ordered, once completed shipping. If the package is damaged, please do not accept the shipment. Without prejudice to your statutory rights, you are responsible to inspect the product and notify us of any complaint. In the case of defective products or disagreement with your sun • legality, you have the option of returning the defective product and we will refund the purchase price together with all shipping charges.
Availability and validity of the offer
Ens strive to take stock of all items offered on the website. If you ask us products that are not in stock, we reserve the right not to accept your offer. You will be informed by email and, of course, any other payment will be refunded.
Prices and offers that appear on the website are valid at the time they occur, unless other specific terms of the website indicate otherwise. Errors can occur in prices, spelling errors and other.
During order confirmation, we verify prices. If the correct price is less than the stated price, the lesser amount will be charged. If the correct price is higher than the price listed on our site, we will contact you. If we can not communicate with you, we will reject your offer and notify you by email.
The online store is open 24 hours a day. Anyway, the store may be closed for maintenance. For your convenience, we strive to perform these tasks at night.
To shop in www.deltacleta.com must be at least 18 years old and hold a credit card accepted by us.
You have the right to return orders without any penalty and without giving any reason, within 30 days from the day following the delivery.
For now, we can only fulfill your order if the delivery address is a home or an office located in one of the countries included in the "ship". Therefore, our website is only intended for use by people living in these countries. We do not ship to PO boxes.
We may decline an offer or cancel a purchase in any of the following situations, without us being liable for damages or costs. Before taking any action, we will notify you by email in order to try to solve the problem and become any applicable payment you made us without any deduction:
- Your payment information is incorrect or not verifiable;
- Your request may have been made for fraudulent purposes, or in connection with a crime or other illegal activity;
- There was an unintentional error on the Website; for example, a payment error, etc.;
- We have reason to believe are minor;
- You are not resident in any of the countries included in the "ship to" or you can not deliver the order to the address provided by you.
By placing an order on our website, you make us an offer to purchase the products you have selected on these terms and conditions. We can accept or reject your offer at our discretion.
We can only accept offers that are made through our website or by phone through our customer service. We can not accept orders made by mail, mail or fax.
At what point of the process of placing the order I promise to make the purchase?
At the moment you click "Checkout" then the receipt listed on your screen, you commit to purchase. In any case, please see the "Returns and cancellations • facilities" section.
The receipt shown on your screen is an automated acknowledgment that means we have received your purchase offer. However, recognition does not mean that we have accepted your offer, and we reserve the explicit right to decline your offer after receiving automatic recognition.
If we accept your offer, you will receive an email in order to confirm that we have accepted your order (order confirmation). The contract between you and us will be effective from the time of shipment of the order confirmation.
If you made a mistake in ordering, please contact our customer service team, who will gladly help you. Anyway, be sure in any case review your offer before placing your order. Before sending the order, you have the ability to edit all the information you entered, such as shipping address or billing information, or information of the credit card and to change or delete items in your shopping bag.
In order to protect our customers and to maintain the security of shopping online, we can carry out checks on the data you input when sending us an order. These checks may include address verification and payment method to prevent fraud.
We accept payment methods:
- American Express
Note that we can not accept payment methods not specified above. If you try to pay by any other methods, we will not be responsible for the loss of your payment or any other damages caused by your action.
Verification Number Card crèdit
Per maintain your own security and prevent fraud, you will be asked to enter your Card Verification Number (CVV) when paying with credit card. You can find the 3 digit number on the back of your credit card. Generally, on the right of your credit card number.
Quan your application and your data has been verified and the goods ordered leave our warehouse for shipping, the payment will be deducted from your account. Note that your billing address must be entered exactly as it appears on your bank statement.
Prices and taxes
All product prices, shipping and other services include VAT. Shipping costs are added per order. Please go to "Shipping" For more details on the charges applicable to your specific country. Whenever you the total price, including taxes and other costs such as fees and possible delivery costs.
The prices listed on the website are those applicable at the time of purchase. Prices may be subject to change without notice, but these changes will not affect orders that have already accepted. We endeavor to avoid information errors, but please note that from time to time may occur pricing errors, spelling errors and other. During order confirmation, we verify prices. If the correct price is less than the stated price, the lesser amount will be charged. If the correct price is higher than the price listed on our site, we will contact you. If we can not communicate with you, we will reject your offer and notify you by email.
All prices listed on www.deltacleta.com quoted in the currency of the country selected by our function of geographic location of IP. If you want to change the country selection, please use the country selector set at the top of the web page. Your delivery address will decide which currency will be charged. Note that changing the country of destination, they can change prices and shipping costs.
You can pay in Euros (€)
The product picture is not contractual, ie colors can have different hue in different computer screens or print printer, and the image can always vary a little from reality.